Customer relationship management made easy
Every week, we speak to countless companies across Europe who are still running on a legacy CRM solution. While some are ready for change, other remain more hesitant. What they all have in common, however, are these two things:...
More than 90% of large companies say that they are prepared for GDPR, but only a few have taken the steps to ensure they are compliant. The study, by law firm Paul Hastings, surveyed general counsel and chief security officers...
SAP has acquired Gigya in a deal that is valued at around $350m. Gigya claims to help organisations “build digital relationships with their customers”. It also manages their profile (like a CRM system), their preferences, opt-ins (and outs) and consent...
Jeremy Fleming, Director of the Government Communications Headquarters (GCHQ) and ex deputy-director of MI5, said after the NHS attack that keeping the UK safe from cyber-attacks is “now as important as fighting terrorism.” Following the cyber-attack on the NHS...
[huge_it_share] Web-based deployment of CRM is becoming more popular because the upfront investment is often lower than traditional on-premise solutions. As a result, more and more new vendors and products are gradually appearing to the point where finding the right...
[huge_it_share] As more and more affordable and web-based solutions become available, a higher number of small businesses are turning towards CRM in order to handle interactions with both existing and potential customers. A lot of these enterprises are working with...
[huge_it_share] Sales pipeline management is a crucial tool for any salesperson. The use of pipeline management software can help you to manage activities at key stages of your business process, provide feedback on its efficacy and keep your organisation focused...